AssureCall adheres to a standard procedure involving the use of log files. These files diligently record the activities of visitors upon accessing our websites. It’s important to note that this practice is commonplace among hosting companies, forming an integral part of hosting services’ analytics. The information captured by these log files encompasses:

• Internet Protocol (IP) addresses
• Browser type
• Internet Service Provider (ISP)
• Date and time stamp
• Referring/exit pages
• Possibly the number of clicks

Crucially, the data obtained through log files is not associated with any personally identifiable information. The primary objective of collecting this information is to analyze trends, administer the site effectively, track users’ navigation within the website, and compile demographic insights. This approach ensures a comprehensive understanding of user behavior without compromising individual privacy.

At AssureCall, we strive to personalize and continually enhance your experience. The information we gather falls into various categories, including:

1. Information You Give Us: When you engage with our services by searching, reading, viewing content, or communicating with us, you may voluntarily provide the following details:

• First and last name
• Email address
• Phone number (includes WhatsApp)
• IP address
• Any additional information related to you, either directly through our websites or indirectly through online presence, such as ‘cookies.’

It’s important to note that AssureCall refrains from collecting any personally identifiable information about you unless explicitly provided by you.

2. Facebook Pixel: Our website employs Facebook pixels, allowing us, our advertisers, and service providers to:

• Collect statistics on our websites and social networks (e.g., the number of users visiting a page).
• Gather information about your interactions with our websites and social networks (e.g., tracking opened or followed links).
• Personalize online services and marketing communications.
• Match ads to users and optimize advertising campaigns.

For detailed information, please refer to Facebook’s privacy policy here.

3. GOOGLE Analytics: We utilize Google Analytics by Google, Inc., USA, which employs tools and technologies to collect and analyze specific types of information. This includes:

• IP addresses
• Device and software identifiers
• Referring and exit URLs
• Feature use metrics and statistics
• Usage and purchase history
• Media access control address (MAC Address)
• Mobile unique device identifiers

The data collected through Google Analytics, including your IP address, may be transmitted to and stored by Google on servers in the United States. This information aids in enhancing our website, platform, and overall service. For Google’s privacy policy, visit here.

4. Automatic Information: Similar to many websites, we utilize “cookies” to obtain specific types of anonymous information that is not personally identifiable. When your web browser accesses AssureCall or third-party content associated with AssureCall on other websites, the information collected and analyzed includes:

• Internet protocol (IP) address
• Computer and connection details such as browser type, version, and connection speed
• Purchase history
• Content you searched for, viewed, and possibly purchased

This practice helps us refine our services, understand user behavior, and tailor the user experience. Your privacy remains a top priority throughout this process.

For comprehensive information about privacy policies, you can refer to the list provided, outlining the Privacy Policy for each of AssureCall’s advertising partners.
Third-party ad servers or ad networks utilize technologies like cookies, JavaScript, or Web Beacons in their respective advertisements and links on AssureCall. These elements are sent directly to users’ browsers. It’s essential to note the following:

• Automatic Data Collection: Third-party technologies automatically receive your IP address when these advertisements and links are accessed. This data collection serves purposes such as measuring the effectiveness of advertising campaigns and personalizing the content of advertisements displayed on the websites you visit.
• AssureCall’s Limited Control: It’s important to understand that AssureCall lacks access to or control over the cookies employed by third-party advertisers. The privacy practices of these third parties are governed by their respective privacy policies. Users are encouraged to review these policies to ensure a clear understanding of how their information is handled.

Note that AssureCall has no access to or control over these cookies that are used by third-party advertisers.

Your consent is obtained through the following means:

• Use of Services: When you utilize our services and furnish personal information for communication, you are inherently granting consent to the collection, storage, and utilization of your information. This consent is governed by the terms outlined in this privacy policy.
• Withdrawal of Consent: You retain the right to withdraw your consent at any time. To initiate this process, you can submit a request through the provided contact information or the dedicated contact page. Upon receiving your request, we will act accordingly to cease the collection, storage, and use of your information.

When individuals visit our blog or website and engage in specific activities such as registration or form completion, we may request the following information, as applicable:

• Name: Your first and last name.
• Email Address: Your email contact information.
• Phone Number: This may include WhatsApp contact details.
• Company Name: Information about the organization you are associated with.
• Other Details: Any additional information related to you, provided either directly through our websites or indirectly through online interactions, such as the use of ‘cookies.’

It’s important to note that AssureCall refrains from collecting personally identifiable information unless voluntarily provided by the user.

We gather information from you at various points, including but not limited to the following scenarios:

• Newsletter Subscription: When you choose to subscribe to our newsletter.
• Survey Participation: If you respond to surveys conducted by AssureCall.
• Form Completion: When you fill out forms on our site, which may include registration or other interactive forms.
• Live Chat Usage: Information may be collected when you engage with our services through live chat functionality.
• General Site Interaction: Data may be collected when you enter information on our website through various means.

In summary, the collection of information occurs during specific interactions with our platform, enhancing our ability to provide relevant services and improve user experiences.

The information collected from you is utilized in various ways to enhance your experience with AssureCall. The following outlines the key purposes for which we use your information:

• Customer Service: Your information enables us to respond effectively to your customer service requests, ensuring a better service experience.
• Contests, Promotions, and Surveys: If applicable, we may use your data to administer contests, promotions, or surveys, enhancing your engagement with our platform.
• Ratings and Reviews: We may request your feedback through ratings and reviews to evaluate and improve our services or products.
• Follow-Up Correspondence: Information collected during live chat, email, or phone inquiries may be used to follow up and address your queries effectively.
• System Identification: We use your data to identify you as a user within our system, ensuring a personalized experience.
• Telemarketing Services: Your information may be utilized to provide telemarketing services, aligning with our offered services.
• Service Improvement: Collected data aids in the ongoing improvement of our platform, services, and website functionality.
• User Experience Enhancement: We analyze information to understand and enhance your experience on our website and while using our services.
• Email Communication: For communication purposes, we may send emails through bulk email delivery platforms, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages.
• Marketing: Information may be used for marketing purposes, including communication about upcoming events, product launches, and news related to products and services offered by AssureCall.
• Information Linking: We may link or combine your information with data from third parties to gain insights into your needs and provide improved services.
• Security Measures: Information is employed to protect, investigate, and deter fraudulent, unauthorized, or illegal activities on our platform.

AssureCall employs robust measures to safeguard the security of your information. The key protective measures include:

• Secure Sockets Layer (SSL): We utilize SSL software to encrypt the information you input, ensuring secure transmission of data. This industry-standard technology helps prevent unauthorized access during data transmission.
• Encrypted Transactions: In cases where transactions are processed on the website, transaction information undergoes encrypted transmission to and from the website. This is achieved using industry-standard SSL connections, adding an extra layer of security and protecting information from potential interception.
• Access Restriction: Authorized access to your personal information is strictly limited to individuals with a legitimate purpose, such as providing products or services to you. Access is granted only to those individuals you have explicitly authorized to access such information.
• Industry Standards Compliance: AssureCall adheres to generally accepted industry standards to protect the personal information submitted to us. These standards are applied both during the transmission of data and upon receipt by AssureCall.
• Absolute Security Limitations: While AssureCall employs commercially acceptable means to protect personal information, it is important to note that no method of transmission over the Internet or electronic storage is entirely secure. Despite our efforts, absolute security cannot be guaranteed.
• Data Confidentiality: We commit not to sell, distribute, or lease your personal information to third parties unless we obtain your explicit permission or are legally required to do so. This commitment reinforces the confidentiality and privacy of your data.

1. Understanding Preferences: Cookies assist us in comprehending your preferences, which are derived from your past or current interactions with the site. This functionality enables us to tailor our services to better suit your preferences.

2. Aggregate Data Compilation: We employ cookies to compile aggregate data pertaining to site traffic and user interactions. This aggregated information allows us to analyze site performance, identify patterns, and enhance the overall user experience. The insights gained from this data help us make improvements for better site experiences and the development of future tools.

Cookie Management:
You have the option to control your computer’s acceptance of cookies by configuring your web browser settings. You can choose to be notified each time a cookie is being sent or opt to disable cookies altogether. It’s essential to note that disabling cookies may impact your overall user experience, and certain features of the site may not function optimally.
By continuing to use our services and consenting to the terms outlined in this privacy policy, you acknowledge and accept our use of cookies as described above.

• Compile Aggregate Data: Cookies play a crucial role in compiling aggregate data related to site traffic and user interactions. This data is invaluable for assessing site performance, identifying trends, and refining the overall user experience. The insights derived from this aggregated information guide our efforts in offering improved site experiences and developing future tools.
• Third-Party Services: In certain instances, we may engage trusted third-party services to track site traffic and user interactions on our behalf. These services aid in the collection and analysis of relevant data to further enhance our understanding of user behavior and preferences.

Cookie Management Options:

• Notification Settings: Users have the option to configure their computer to receive warnings each time a cookie is being sent. This setting provides transparency and allows users to make informed choices about their cookie preferences.
• Disabling Cookies: If you prefer not to accept cookies, you can choose to disable them through your browser settings. It’s important to note that the process for modifying cookie settings may vary across different browsers. Refer to your browser’s Help Menu for specific instructions on how to disable cookies.

User Experience Impact:

• Turning off cookies, if chosen, will not adversely affect the user’s experience. We respect your privacy choices and provide flexibility in managing your cookie preferences based on your individual preferences and requirements.

At AssureCall, safeguarding your Personally Identifiable Information (PII) is paramount. We are committed to maintaining the confidentiality of your information. Here’s an overview of our approach to third-party disclosure:

• No Sale or Trade of PII: AssureCall does not engage in the sale, trade, or any form of transfer of your Personally Identifiable Information to external entities without providing users with advance notice.
• Exclusions for Trusted Partners: There are instances where we collaborate with website hosting partners and other trusted third parties to facilitate the operation of our website, conduct business, or provide services to our users. These entities are contractually bound to uphold the confidentiality of your information.
• Legal Compliance and Safety: In specific circumstances, we may be compelled to release information if deemed necessary to comply with the law, enforce our site policies, or safeguard our rights, property, or the safety of ourselves and others.
• Non-Personally Identifiable Information for Marketing: While Personally Identifiable Information remains confidential, aggregated and non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or similar purposes.

AssureCall remains dedicated to ensuring the privacy and security of your information, employing stringent measures and responsible practices in all aspects of information handling and disclosure.

At AssureCall, we may, at our discretion, incorporate or present third-party products or services on our website. It’s important to note that these third-party sites operate under distinct and independent privacy policies. While we strive to foster a secure online environment, we explicitly disclaim any responsibility or liability for the content and activities of these linked sites.
Key Points:

• Independence of Third-Party Sites: Third-party websites featured on our platform have privacy policies separate from ours.
• Responsibility Disclaimer: We explicitly state that we assume no responsibility or liability for the content, practices, or activities of these linked third-party sites.
• Integrity Protection: Despite our lack of control over external sites, we are committed to protecting the integrity of our own platform. We encourage users to provide feedback regarding any concerns or experiences related to linked third-party sites.

Our aim is to offer a transparent and secure online experience. Users are encouraged to review the privacy policies of linked third-party sites and share their feedback to help us maintain the integrity of our platform.

At AssureCall, we adhere to Google’s Advertising Principles to ensure a positive user experience. Our website utilizes Google AdSense Advertising, and it’s important to understand how Google, as a third-party vendor, employs cookies for ad delivery. The DART cookie, employed by Google, enables the delivery of ads to users based on their previous visits to our site and other websites on the Internet.
Key Points:

• Adherence to Google’s Principles: We follow Google’s Advertising Principles to create a positive experience for users.
• Use of Google AdSense: Our website incorporates Google AdSense Advertising as part of our advertising strategy.
• DART Cookie Usage: Google utilizes the DART cookie to serve ads to users based on their browsing history across our site and other websites.
• Opt-Out Option: Users have the option to opt-out of the DART cookie usage by visiting the Google Ad and Content Network privacy policy.

It’s our commitment to transparency and user control that allows users to make informed decisions about their online experience, particularly regarding advertising practices. Users can exercise control over ad personalization through the provided opt-out options.

As part of our commitment to transparency and user awareness, AssureCall has implemented Google Display Network Impression Reporting. This involves the use of first-party cookies, including Google Analytics cookies, and third-party cookies such as the DoubleClick cookie, or other third-party identifiers.
Key Points:

• Implementation of Google Display Network Impression Reporting: We have integrated Google Display Network Impression Reporting into our website.
• Cookie Usage: Both first-party cookies (e.g., Google Analytics cookies) and third-party cookies (e.g., DoubleClick cookie) are utilized as part of this reporting.
• Data Compilation: These cookies and identifiers work together to compile data related to user interactions with ad impressions and other functions of ad services on our website.

This implementation aims to provide insights into how users interact with ads, contributing to a better understanding of user preferences and enhancing the overall user experience on our platform. As always, we prioritize user privacy and offer opt-out options to empower users with control over their data.

At AssureCall, we respect your preferences and offer you the ability to control how Google advertises to you. You have the following options for opting out of Google advertising:

• Google Ad Settings Page:
  • You can visit the Google Ad Settings page to set your preferences for how Google advertises to you.
• Network Advertising Initiative Opt Out Page:

• • Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page. This allows you to make choices regarding behavioral advertising from numerous participating companies.
• Google Analytics Opt Out Browser Add-On:

• • You can use the Google Analytics Opt Out Browser Add-On to prevent your data from being used by Google Analytics.

By utilizing these options, you can tailor your advertising preferences and ensure that your online experience aligns with your choices. We believe in transparency and control, empowering you to make decisions about your privacy and the ads you encounter online.

If you are habitually located in the European Union, we acknowledge and respect your rights under the General Data Protection Regulation (GDPR). These rights empower you to have control over your personal information. Here is an overview of the rights granted to you:

• Access and Porting:
  • You have the right to access your information at any time.
• Rectify, Restrict, Limit, Delete:
  • You can rectify, restrict, limit, or delete much of your information by contacting us. We are committed to ensuring the accuracy and relevance of your data.
• Object:
  • If we process your information based on our legitimate interests or in the public interest, you have the right to object to this processing in certain circumstances. We will respect your preferences unless there are compelling legitimate grounds for continued processing or legal obligations.
• Revoke Consent:
  • If you have previously provided consent for specific data processing activities, you have the right to withdraw that consent at any time. Your withdrawal will be respected, except in cases where continued processing is justified by legal reasons.
• Complain:
  • If you have concerns about our use of your information, you have the right to raise a complaint with your local supervisory authority. We strive to address any issues promptly and transparently.

We process your information to fulfill contracts and pursue legitimate business interests. Additionally, please be aware that your information may be transferred outside of Europe. To learn more about your rights, you can visit the European Commission’s information on citizens’ rights. We are committed to ensuring your privacy and data protection in compliance with applicable regulations.

CalOPPA is a groundbreaking state law mandating transparency in privacy practices for commercial websites and online services. Its significance extends beyond California, encompassing any individual or company in the United States, and potentially worldwide, operating websites that gather Personally Identifiable Information (PII) from California consumers. The key requirements of CalOPPA include:

• Privacy Policy Requirement:
  • Entities covered by CalOPPA must prominently display a privacy policy on their website. This policy should explicitly detail the types of Personally Identifiable Information collected and specify the parties, individuals, or companies with whom this information is shared.
• Scope Beyond California:
  • The law applies not only to businesses physically located in California but also to those operating websites collecting PII from California consumers, regardless of their geographical location.

This proactive legislation aims to empower consumers by providing them with clear insights into how their personal information is handled online. For more detailed information, you can refer to the CalOPPA guidelines. Compliance with CalOPPA is crucial for businesses to build trust with users and demonstrate a commitment to transparent data practices.

In accordance with CalOPPA, we commit to the following principles and practices:

• Anonymous Site Visits:
  • Users have the option to visit our site anonymously, providing a choice for individuals who prefer not to disclose personal information.
• Prominent Privacy Policy Link:
  • A link to our Privacy Policy will be included on our home page or, at a minimum, on the first significant page users encounter upon entering our website. The link will be easily accessible, prominently featuring the word ‘Privacy.’
• Notification of Policy Changes:
  • Users will be promptly notified of any changes to our Privacy Policy. Notifications will be made on our Privacy Policy Page, ensuring transparency about modifications to how Personally Identifiable Information is handled.
• Personal Information Modification:
  • Users have the ability to change their personal information through various channels, including:
    • Email: By reaching out to us via email.
    • Phone: By contacting us through a phone call.
    • Account: By logging in to their account on our platform.

These practices align with the core principles of CalOPPA, fostering a transparent and user-centric approach to privacy. We are dedicated to maintaining open communication and empowering users with control over their personal information.

Our site respects and honors Do Not Track (DNT) signals. We do not plant cookies, nor do we engage in advertising activities when a user’s browser has activated the Do Not Track mechanism. This commitment is in line with our dedication to user privacy and our responsiveness to user preferences regarding online tracking and advertising. We prioritize providing a browsing experience that aligns with the privacy choices made by our users through their browser settings.

Yes, our site permits third-party behavioral tracking. We use third-party services, including advertising partners, to track user behavior on our website. These services may employ technologies like cookies, JavaScript, or web beacons to collect information about your activities on our site and other websites. The data collected through third-party behavioral tracking is utilized to analyze and improve the effectiveness of our advertising campaigns, personalize content, and enhance overall user experience. It’s crucial to review our Privacy Policy to understand how third-party behavioral tracking is implemented and how your data is handled in this context.

In compliance with the Children’s Online Privacy Protection Act (COPPA), AssureCall acknowledges the importance of safeguarding children’s personal information online. COPPA puts parents in control of the collection of personal information from children under the age of 13. As an operator of this website, AssureCall adheres to the COPPA Rule enforced by the Federal Trade Commission, outlining specific measures to protect children’s privacy and safety on the internet.

The Fair Information Practices Principles serve as the foundation of privacy law in the United States, and their concepts have been instrumental in shaping data protection laws worldwide. Comprehending these principles and their proper implementation is crucial for compliance with diverse privacy laws aimed at safeguarding personal information.
The Fair Information Practice Principles encompass the following key components:

1. Notice and Awareness: Individuals must be informed about how their personal information is collected, used, and disclosed.

2. Choice and Consent: Individuals should have the option to consent to or control the extent of the collection, use, and disclosure of their personal information.

3. Access and Participation: Individuals have the right to access their personal information and ensure its accuracy. They should also be able to participate in the management of their data.

4. Integrity and Security: Organizations are responsible for maintaining the accuracy and security of personal information to prevent unauthorized access and use.

5. Enforcement and Redress: There must be mechanisms in place to enforce adherence to privacy policies, with avenues for individuals to seek redress in case of non-compliance.

AssureCall is committed to upholding these Fair Information Practices Principles, prioritizing the privacy and security of individuals’ personal information. Our implementation of these principles ensures transparency, choice, access, security, and accountability in our data processing practices.

In alignment with the Fair Information Practices Principles, particularly the principle of Individual Redress, AssureCall is committed to taking swift and transparent action in the event of a data breach. In the unfortunate event of a data breach, we will adhere to the following responsive measures:

• Notification to Users:
  • Users will be promptly notified via an in-site notification.
  • Notification will be issued within 7 business days of discovering the data breach.

These measures are designed to ensure transparency, keep affected users informed, and enable them to take necessary actions to protect their interests.
We recognize and uphold the Individual Redress Principle, affirming individuals’ rights to pursue enforceable actions against data collectors and processors failing to comply with privacy laws. This principle emphasizes that individuals not only have rights against data users but also have access to legal recourse through courts or government agencies to address and prosecute non-compliance by data processors.
AssureCall is dedicated to maintaining the highest standards of data protection and privacy, and our commitment to these principles underscores our responsibility to our users.

AssureCall complies with the regulations set forth by the CAN-SPAM Act, a law designed to establish standards for commercial email communication. Our commitment to email integrity and user preferences is reflected in the following practices:

• No Misleading Information:
  • AssureCall ensures that email messages contain accurate and non-deceptive subject lines, header information, and sender identification.
• Clear Opt-Out Mechanism:
  • Every commercial email from AssureCall provides a clear and conspicuous mechanism for recipients to opt out from receiving future emails. Opt-out requests are promptly honored.
• Prompt Addressing of Opt-Out Requests:
  • Opt-out requests, once received, are promptly processed. Recipients opting out will not receive commercial emails from AssureCall after their request is submitted.
• Inclusion of Physical Address:
  • AssureCall includes a valid physical postal address in all commercial emails, as required by the CAN-SPAM Act.
• Monitoring and Compliance:
  • AssureCall actively monitors its email communications to ensure ongoing compliance with the CAN-SPAM Act.

This commitment ensures that AssureCall respects recipients’ rights to control their inbox preferences and is dedicated to maintaining transparent and lawful email practices. We acknowledge the importance of a user-friendly and trustworthy email environment.

AssureCall collects email addresses for specific and transparent purposes. The use of email addresses is primarily intended for the following reasons:

• Communication and Inquiry Response:
  • AssureCall utilizes your email address to respond to inquiries, provide information, and address any requests or questions you may have.
• Marketing Communication:
  • With your consent, AssureCall may use your email address to market and send relevant information to our mailing list. This may include updates, promotions, or other communications aimed at enhancing your experience with our services.
• Post-Transaction Communication:
  • After an initial transaction, AssureCall may continue to communicate with clients via email. This post-transaction communication is designed to provide ongoing support, updates, or information related to our products and services.

By providing your email address, you agree to receive communications from AssureCall in line with the specified purposes mentioned above. We respect your preferences, and you can opt out of marketing communications at any time using the provided opt-out mechanisms.

AssureCall is committed to compliance with the CAN-SPAM Act, and as such, we adhere to the following guidelines:

• Accurate Email Representation:
  • AssureCall ensures that email subjects and addresses are not false or misleading. We aim to provide accurate and transparent information in our email communications.
• Advertisement Identification:
  • We clearly identify our messages as advertisements in a reasonable manner, allowing recipients to distinguish promotional content.
• Inclusion of Business Address:
  • AssureCall includes the physical address of our business or site headquarters in all applicable email communications, promoting transparency.
• Third-Party Email Marketing Monitoring:
  • If third-party email marketing services are employed, we monitor their activities to ensure compliance with CAN-SPAM regulations.
• Prompt Handling of Opt-Out Requests:
  • AssureCall promptly honors opt-out and unsubscribe requests. Users can expect efficient processing of their preferences regarding email communication.
• User-Friendly Unsubscribe Mechanism:
  • We provide a clear and user-friendly unsubscribe link at the bottom of each email, allowing recipients to easily opt out of future communications.

AssureCall values the trust of its users and strives to maintain ethical and lawful email practices in accordance with the CAN-SPAM Act. Users can manage their email preferences and unsubscribe as needed.

AssureCall is dedicated to providing users with a straightforward and hassle-free method to unsubscribe from future email communications. If you wish to opt out, simply follow the instructions below:

• Email Footer Instructions:
  • Locate and follow the instructions provided at the bottom of each email received from AssureCall. The unsubscribe link or instructions will be clearly outlined in the footer of the email.
• Prompt Removal:
  • Once you initiate the unsubscribe process as per the instructions, AssureCall will promptly and efficiently remove you from our email correspondence.

We respect the choices and preferences of our users. If you have any difficulties or further inquiries regarding the unsubscribe process, please feel free to contact us through the provided channels, and we will be happy to assist you.

This privacy policy exclusively pertains to the online activities of AssureCall and is applicable to visitors accessing our website. It encompasses the information shared or collected through this online platform. It does not extend to information gathered offline or through channels other than our official website.

AssureCall diligently monitors and assesses its adherence to this Privacy Policy. Should you have any queries or apprehensions about this Policy or how AssureCall manages personal information, we encourage you to reach out to us. In the event of formal, written complaints, AssureCall is committed to contacting the concerned user to address their concerns. We are prepared to collaborate with the relevant regulatory bodies, including local data protection authorities, to resolve any complaints related to the transfer of personal data that cannot be resolved directly between AssureCall and an individual.

Your use of our website and services, coupled with the provision of personal information for communication purposes, signifies your consent to the collection, storage, and utilization of your information as outlined in this privacy policy. If you wish to withdraw your consent, kindly convey your request to us through the provided contact information or our contact page.

For any inquiries or clarifications concerning this privacy policy, please reach out to us through the provided information:
AssureCall

3958 Town Center Blvd, Suite 523
Orlando, FL 32837
United States
Phone: 888-526-4540
Email: info@AssureCall.com